Maverik Center Rules

The Maverik Center is a premier multi-purpose arena hosting concerts, sports events, family shows, and more in the United States. As a venue committed to safety, accessibility, and enjoyable experiences, it enforces a range of policies to ensure smooth operations and guest satisfaction. This in-depth guide covers essential rules, drawing from official venue guidelines, to help event-goers prepare. Understanding these policies minimizes disruptions, promotes inclusivity, and enhances security.

Accessibility

Maverik Center prioritizes compliance with the Americans with Disabilities Act (ADA) of 1990, making every effort to accommodate guests with disabilities through thoughtful design and services. Accessible seating is available in sections 117-119 and 121-123, with additional options depending on the event – inform ticket agents when purchasing via phone, in-person, or Ticketmaster’s accessibility features. Designated accessible parking spots in Lots A, B, and C are offered on a first-come, first-served basis, requiring a valid handicap placard or license plate. Assisted listening devices (ALDs) are provided free of charge at Guest Services in Section 122, with a valid ID as collateral; request them 72 hours in advance, though availability isn’t guaranteed for all events due to copyright restrictions.

The venue is Sensory Inclusive Certified through KultureCity, offering sensory bags and weighted lap pads for those with sensory sensitivities – available at Guest Services in Section 120. Elevators at the southwest corner and accessible drinking fountains on concourses further enhance mobility. These measures not only meet legal standards but foster an inclusive atmosphere, allowing all guests to fully enjoy events. If you need sign language interpreters, request them at least 15 business days ahead, subject to performer approval. This comprehensive approach underscores the venue’s dedication to equity, reducing barriers and promoting universal access.

Animals & Service Dogs

To maintain a safe and hygienic environment, Maverik Center prohibits all animals except certified service animals as defined by the ADA. Service dogs, which are trained to perform tasks for individuals with disabilities, are welcome inside the facility but must remain on a leash or in a harness at all times to prevent disruptions or safety issues. Emotional support animals, therapy dogs, or pets do not qualify and are not permitted.

When purchasing tickets, notify representatives if you require an aisle seat for your service animal to ensure proper accommodation. This policy balances accessibility needs with overall guest safety, preventing allergic reactions, distractions, or hygiene concerns from non-service animals. Venue staff may ask about the animal’s tasks but cannot require documentation. If issues arise, contact Guest Services immediately. By enforcing this, Maverik Center aligns with federal guidelines while prioritizing the well-being of all patrons, making events accessible without compromising comfort.

Age Requirements

Age policies at Maverik Center vary by event but generally aim to protect minors and ensure appropriate content exposure. For alcohol purchases, guests must be 21 years or older and present a valid, non-expired government-issued ID to obtain a wristband at designated stations – failure to comply results in denial of service. Children two years and under often receive free admission to many events when accompanied by a ticketed adult, though they cannot occupy a separate seat and must sit on a lap; confirm specifics per event as some shows may have stricter rules, like minimum age limits for concerts with mature themes.

This framework safeguards young attendees from inappropriate environments while allowing family-friendly access. Parents should review event details on Ticketmaster or the venue site to avoid surprises. These rules promote responsible attendance, reducing risks like underage drinking and ensuring age-appropriate experiences.

Bag Policy

For enhanced security and efficient entry, Maverik Center enforces a strict bag policy: no bags are permitted except for medical bags, diaper bags, and small clutches no larger than 4×6 inches. All allowed items are subject to inspection, and larger bags must be returned to vehicles or checked at an off-site location if available. This restriction minimizes potential hazards, speeds up security lines, and aligns with industry standards to prevent concealed prohibited items.

Guests are encouraged to travel light, using clear bags if possible for quicker checks. The policy’s rationale stems from post-9/11 security enhancements, prioritizing safety without unduly burdening families or those with medical needs. Non-compliance may result in denied entry, so plan accordingly – leave valuables at home or in your car to enjoy a hassle-free experience.

Entry and Security

Entry to Maverik Center requires a valid ticket or credential; no exceptions are made, and the venue reserves the right to refuse admission for any reason, including improper attire or behavior. Security measures include magnetometers (metal detectors) for all guests – those declining searches may be turned away. Re-entry is prohibited to maintain crowd control and prevent external threats, though medical emergencies may warrant exceptions with staff approval. ATMs are available on the main concourse for convenience, and lost items are handled by the security office (call 801-988-8800 for inquiries). These protocols, informed by best practices in venue management, enhance safety by deterring threats and streamlining flow. Arrive early to account for lines, and cooperate with staff to facilitate a secure environment for everyone.

Food, Drink & Alcohol

Outside food, beverages, and alcohol are strictly prohibited to support venue concessions and ensure quality control, preventing contamination or disruptions. Inside, a diverse array of options awaits, from burgers and tacos at Salt City Grille to pizzas and ice cream at various stands like Maverik Stand and Center Ice Creamery. Alcoholic beverages, including beers like Bud Light and White Claw, are sold at most events but limited to those 21+ with wristbands (obtained via valid ID); a two-drink maximum per transaction applies at stands.

Service may be refused to intoxicated individuals, and providing alcohol to minors leads to ejection and potential citations. This policy promotes responsible consumption, reducing incidents while generating revenue for the venue. Non-alcoholic drinks like fountain sodas and milkshakes are plentiful. For dietary needs, inquire at Guest Services – these rules balance enjoyment with health and safety.

Payment Options

While not explicitly detailed in all policies, Maverik Center supports modern convenience with ATMs on the main concourse for cash withdrawals, indicating cash is accepted at concessions and the box office. Credit and debit cards are widely used at food stands, ticket counters, and merchandise areas, with contactless options likely available for speed. Mobile payments via apps like Apple Pay or Google Wallet may be supported, aligning with cashless trends in arenas.

For tickets, Ticketmaster accepts various methods online. This flexibility accommodates diverse preferences, though carrying some cash is advisable for smaller vendors. The venue’s approach minimizes transaction delays, enhancing the overall experience – check for event-specific updates if planning group purchases.

Photography and Recording

Photography and recording rules vary by event to respect artist rights and guest privacy. Still cameras are often allowed but restricted – no professional equipment with interchangeable lenses longer than 4 inches, selfie sticks, or tripods. Video cameras, audio recorders, and any recording devices are strictly prohibited to prevent bootlegging and maintain performance integrity. Call ahead for specifics, as some concerts ban all cameras. These policies protect intellectual property and ensure an immersive experience without distractions from flashes or devices. Violations may lead to confiscation or ejection, so review event guidelines to capture memories responsibly.

Prohibited Items

Maverik Center maintains an extensive list of prohibited items to safeguard guests, including weapons, fireworks, laser pointers, drones, outside food/alcohol, large bags, noise-makers, strollers, umbrellas (non-collapsible), signs exceeding 11×17 inches, and offensive clothing. Items like sealed bottles, coolers, and solicitation materials are also banned, with management discretion for case-by-case decisions. This comprehensive ban reduces risks of violence, distractions, or hazards, fostering a secure atmosphere. Review the full list on the venue’s FAQ to avoid issues – prohibited items must be discarded or returned to vehicles, emphasizing preparation for a smooth visit.

Smoking Policy

Smoking, including e-cigarettes and vaping, is strictly forbidden inside Maverik Center to promote health and comply with Utah’s clean air laws. For most events, a designated outdoor smoking area exists near the Grand Lobby entrance, but some shows eliminate it entirely – check in advance. Re-entry after smoking isn’t guaranteed, so plan accordingly. This policy minimizes secondhand smoke exposure, protects non-smokers, and maintains indoor air quality. Violations result in ejection, underscoring the venue’s commitment to wellness – consider nicotine alternatives if attending smoke-free events. In summary, these policies create a balanced, secure environment at Maverik Center.